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support@mobileminderagent.com ⏱ Typical response: 2–3 business days Send a MessageNotification access, overlay permission, flashlight permission — how to grant each one.
Steps to diagnose and fix flashlight alert issues on your device.
Overlay not showing? Check the "Display Over Other Apps" permission first.
Alerts stopping after reboot? Battery optimization settings may be interfering.
View our full Frequently Asked Questions for all topics.
Complete step-by-step guide covering every feature of Mobile Minder Agent.
Including the right information in your support email helps us resolve your issue on the first reply.
Go to Settings → About Phone → Android Version and include the version number.
For example: "Samsung Galaxy S23" or "Google Pixel 8 Pro". Some issues are device-specific.
Find this in Settings → Apps → Mobile Minder Agent → App Info, or on the Google Play store page.
Describe exactly what you did before the issue occurred. Screenshots are always helpful.